Mind, Body, Spirit

Plants and Minerals Power for Your

Fantastic fun! Instructor is super nice. Soaps are so creative and too cute to use! Really enjoyed the workshop.

Julie

About Us

Mellen Xiao

store owner

SoapNcrafts had been running DIY workshops since 2013. In the year 2022, we have decided to change our platform and move all classes online. Our target is to provide creative and fun craft classes online, so our audience can enjoy learning from home!

Shipping & Return Policy

Shipping Information:

We are pleased to offer worldwide shipping for all physical products. All orders are shipped via Canada Post or UPS, depending on your location and shipping preferences. Please note that shipping times may vary based on destination, and additional customs processing may be required for international orders.

Processing Time

Orders will be processed and shipped within 1-3 business days after the transaction has been confirmed.

Shipping Times

Shipping times will vary depending on the destination country. Domestic orders within Canada typically take 3-7 business days, while international orders may take 7-21 business days or longer.

Shipping Costs

Shipping costs will be calculated at checkout based on the weight of the product and the destination address.

Digital Products (Video Tutorial Classes)

For our digital video tutorial classes, no physical product will be shipped. Upon successful completion of the transaction, you will automatically receive a download link to access the tutorial files. The files will be delivered to your email address or provided through an instant download on our website.

Refund Policy

Digital Products: Due to the nature of digital products, we do not offer refunds or exchanges on video tutorial classes once the transaction has been completed and the file has been delivered. Please ensure that you review the product description carefully before purchasing.

Physical Products: If you have received a defective or damaged product, please contact us within 7 days of receiving the item to request a return or exchange. The product must be in its original condition, unused, and in the original packaging. Buyer is responsible for return shipping costs.